Native user authentication

User authentication for an RI Platform instance is mediated by username and password pairs. A password is assigned at the time the user account is created.

Changing a user password

A user with the Instance administrator role can change the password of another user account on the instance.

  1. Sign in to a user account that has administrative privileges for an RI Platform instance.

    The Workspaces page appears.

  2. Click the Settings icon in the lower left.

    The Organization Settings page appears.

  3. Click Members.

    The Members pane appears.

  4. Click the three-dot icon at the right of a user and select Reset Password.

    The Reset Password dialog box appears.

  5. In Current Passsword, type the current password for the user account.

  6. In New Password, type the new password.

  7. In Confirm Password, type the new password again.

  8. Click Reset.

Personal password reset

A user account can reset the password for that account.

  1. Sign in to a user account.

    The Workspaces page appears.

  2. From the drop-down in the top right, select Personal Information.

    The Personal Information page appears.

  3. Click Reset Password.

    The Reset Password dialog box appears.

  4. In Current Passsword, type the current password for the user account.

  5. In New Password, type the new password.

  6. In Confirm Password, type the new password again.

  7. Click Reset.

The user account has a new password.